Q1: What types of Hotpoint appliances do you repair?
We specialize in repairing all Hotpoint home appliances, including:

• Cooking appliances (cookers, hobs, microwaves, mini ovens, and tabletop ovens)
• Washing appliances (washing machines, dryers, and dishwashers)
• Cooling appliances (refrigerators and freezers)
• Small home appliances (coffee makers, blenders, irons, vacuum cleaners, and more)

Q2: Do you use genuine Hotpoint parts for repairs?
Yes, we only use genuine Hotpoint parts to ensure high-quality repairs, long-lasting performance, and manufacturer-compliant servicing.

Q3: How do I schedule a repair service?
You can schedule a service by:

• Calling us at +971 55 179 6611
• Visiting our website: www.hotpointservice.center
• Filling out an online service request form on our website

Q4: Do you offer on-site repairs, or do I need to bring my appliance to you?
We offer both on-site repairs (for large appliances like refrigerators, washing machines, and cookers) and workshop-based repairs for smaller appliances. Our technicians will assess the issue and recommend the best option.

Q5: What areas do you serve?
We provide Hotpoint appliance repair services across the UAE, covering Dubai, Abu Dhabi, Sharjah, and Ajman.

Q11: My Hotpoint washing machine isn’t draining properly. What should I do?
A clogged filter or drain hose might be the issue. You can try cleaning it, but if the problem persists, schedule a repair with us.
Q12: My Hotpoint fridge is not cooling properly. What could be wrong?
This could be due to a faulty thermostat, blocked vents, or refrigerant leakage. Our technicians can diagnose and fix the issue efficiently.

Q13: My Hotpoint oven isn’t heating evenly. Can you fix it?
Yes! Common issues include faulty heating elements or temperature sensors. We can replace these components and recalibrate the oven.

Q14: My Hotpoint dishwasher is leaving dishes dirty. What should I do?
Check if the spray arms are blocked or if you’re using the correct detergent. If the problem continues, we can inspect and repair your dishwasher.

Q15: Can you fix Hotpoint small appliances like coffee machines and blenders?
Yes! We repair Hotpoint coffee makers, blenders, kettles, vacuum cleaners, irons, and more to keep your home running smoothly.

Q6: How long does a typical repair take?
Repair times vary depending on the issue. Minor repairs can be completed within an hour, while complex issues might take 24-48 hours (if replacement parts are needed).
Q7: How much do repairs cost?
Our pricing depends on the type of appliance, the severity of the problem, and parts needed. We provide a free initial diagnosis and upfront cost estimate before proceeding with any repairs.

Q8: What if my appliance cannot be repaired?
If your appliance is beyond repair or the cost is too high compared to a replacement, our experts will provide honest advice on the best course of action.

Q9: Do you offer same-day repair services?
Yes, we offer same-day repairs for most appliances, depending on availability and the nature of the issue.

Q10: Is there a warranty on your repairs?
Yes, we offer a warranty on both parts and labor for all repairs. The warranty period depends on the repair type and the replacement part used.

Q16: Do I need to pay upfront for the service?
No, you only pay after the repair is completed. We provide a cost estimate beforehand, so you know what to expect.
Q17: What payment methods do you accept?
We accept cash, card payments, and online transfers for your convenience.

Q18: Do you provide a receipt and service report after repairs?
Yes, we provide a detailed service report and receipt for every repair job completed.

Q19: Can I reschedule or cancel my appointment?
Yes, you can reschedule or cancel your appointment by calling us at least 24 hours in advance.

Q20: How can I contact customer support?
For any inquiries or support, reach out to us via:
📞 Phone: +971 55 179 6611
🌐 Website: www.hotpointservice.center
📍 Service Areas: Dubai, Abu Dhabi, Sharjah, Ajman.